Frequently Asked Questions
Everything you need to know about your order and our collections.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since our pieces are designed for a tailored fit, we recommend comparing your measurements to our chart or contacting customer service for personalized advice.
What is your return policy?
We accept returns of unworn, unwashed items with original tags and hygiene liners attached within 21 days of delivery. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
When will my order ship?
Orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number. Delivery times vary based on your selected shipping method at checkout.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the weight of your order.
How should I care for my Devon Windsor swimwear?
To maintain the quality of your swimwear, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade. Avoid rough surfaces and high heat, such as jacuzzis or dryers.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to modify or cancel an order once it has been confirmed. Please double-check your details before completing your purchase.